FAQ's

GENERAL QUESTIONS

Business Hours: 

  • Our business hours are Monday - Friday from 9am - 5pm EST. We are closed on all holidays. Please allow up to 48 hours for an email response outside of business hours.

How to contact us? 

RETURNS

Can I return an item? 

  • Our products are FINAL SALE!  RETURNS ARE NOT ALLOWED. If you notice your product to be defective, or incorrect please contact us at goldengoddessbeauty123@gmail.com IMMEDIATELY within 3 business days of your order being delivered.

SIZING

How do your clothes fit, what size should I order?

  • Our clothes are standard sizes from XS - 3XL. Please be sure to read the product description for measurements and fit.

SHIPPING/ORDERS

How long does shipping take?

  • All orders ship within 3-5 business days (Monday-Friday). You can expect to receive your order within 7-10 days.

Can I cancel my order?

  • Unfortunately, we cannot cancel orders after they are placed. Therefore, please be sure to the check size, color, style, ect when placing your order.

When will my order arrive?

  • Once your order is placed, please allow 3-5 business days (Monday - Friday) for order processing and fulfillment. The processing and shipping times may be delayed during SALES and Holiday times. You can expect to receive your order within 7-10 days. Website Sales & Holidays: Please allow an additional 3-5 business days for processing and standard postal services delays. 

Do you offer express shipping?

  • Unfortunately, we do not offer express shipping at this time. 

Can I track my order? 

  • Yes. You’ll receive a tracking number once your order has shipped which you can use to check delivery status updates.